Support

We’re here to help

Most questions are answered in the documentation. If not, the fastest route depends on whether you are on Free or Pro.

Read the docs

Setup guides, custom icons, mobile behaviour and the most common fixes. Start here — it is usually the quickest answer.

Open documentation →

Free support forum

Using the free plugin? Post on the WordPress.org forum and we answer there.

Go to the forum →

Priority email (Pro)

Pro customers get direct email support, usually answered the same day.

support@fusefloat.com →

Before you write

Three things that fix most issues

Icons are not showing at all

Almost always a missing or malformed profile URL — each link needs the full address including https://. If the bar itself is missing, check your display rules and whether the current page is excluded.

Icons show but link to the wrong place

Paste the full profile URL rather than a username. The plugin links exactly what you enter.

Settings vanished after updating

Version 6 migrates your old settings automatically. If something looks wrong, re-run the migration from the Advanced tab — it is non-destructive.

Still stuck?

Email us with your site URL and a screenshot of your Fuse Social settings screen — that usually gets it solved in one reply.